In recent years (post-pandemic) there has been a high turnover among frontline professionals. Agencies have been exploring ways to increase retention and provide greater financial security among BIPOC employees. Building Resilient Professionals (BRP) is a direct response to those concerns. Employees that meet with families in crisis face a higher level of burnout and secondary trauma.

Our feedback and survey showed that the top 3 contributing factors for experiencing burnout are:

feeling financially insecure
feeling professionally isolate
lacking opportunities for leadership development

BRP is designed to invigorate and rejuvenate the frontline employee. Priority is given to those earning less than $55,000 working directly with clients and having more than 1-year on-the-job experience.

BUILDING RESILIENT PROFESSIONALS